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Update (10/21/21): Nintendo released Ver. 1.0.1 of Metroid Dread yesterday, which included a fix for the problem players experienced with the game crashing near the end of the journey. Here are the full 1.01. patch notes:


  • Fixed an issue where, if a map marker is placed on a specific door on the map screen (the door destroyed with the beam obtained at the end of the game), destroying that door at the end of the game would cause the game to forcefully quit with the message “The software was closed because an error occurred”.
  • Fixed several other issues to improve overall gameplay experience.



Metroid Dread has been received exceptionally well across the board, marking a grand return for Samus and a collective “Oh, god, not like this!” for E.M.M.I. Unfortunately, it’s been confirmed by Nintendo itself that there’s a known bug that can occur near the end of the game that prevents progress and outright crashes the game. 



The description given is vague, perhaps intentionally so as it’s an occurrence that can happen near the end of the game. Per Nintendo’s page on the matter

Near the end of Dread, if the player destroys a door while a map marker for that specific door is displayed on the map, the game will forcibly close and the following message will appear: “The software was closed because an error occurred.”


What to do

  • Restart the game and, before playing through this sequence, remove the door icon map marker to prevent this error from occurring.


As mentioned, an update due out in late October will resolve this issue. Thankfully, and based on the given “fix,” it doesn’t have any affect on a player’s save data. Just be sure to save often and be aware once you’re in the end game. 


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Written by Ricky Berg

When he isn’t writing for Nintendo Wire, Ricky’s anticipating the next Kirby, Fire Emblem, or if the stars ever align, Mother 3 to be released. Till then he’ll have the warm comfort of Super Smash Bros. to keep him going.