Late last week, at a very unusual time, Walmart’s official website opened up pre-orders for the hotly anticipated Super Nintendo Entertainment System – SNES Classic Edition. Within minutes the system was sold out.
Now, however, Walmart is sending out emails to the lucky few that secured a pre-order informing them that the listing was a mistake and that their order has been cancelled. Check out the full body text (via Reddit):
Thank you for your interest in the Super Nintendo Entertainment System – Classic Edition. As you are aware, this is a highly sought after console that will launch later this fall.
Unfortunately, due to a technical glitch, the Super Nintendo Classic Edition was mistakenly made available last Friday evening ahead of the official release date. We, regrettably, will have to cancel this item on your order. We know that this is incredibly disappointing to you, and we’re truly sorry for this mistake.
In regards to the cancellation of this item, if you paid by credit card, your card has not been charged. Any authorization holds placed on your account will automatically expire in accordance with the card issuer’s policy. If you paid through PayPal or with a gift card, your payment will be refunded when the order is cancelled.
The official launch date for this item is 9/29, please check the product page on Walmart.com prior to that date for any updates.
I do hope you’ll give us another chance to earn back your business.
Warm regards, Deserie Dulaney Sr. Director Customer Care Walmart.com
While this may come as a relief to those who missed out, it’ll definitely burn those who now have to go back to the waiting game.
We’ll be sure to inform you via Twitter as and when pre-order details are released in the coming months leading up to the SNES Classic’s September 29th launch.Leave a Comment