Ace Grading releases a statement regarding theft of its inventory

This past weekend in the UK, the trading card grading company Ace Grading was broken into, and its inventory worth thousands of pounds of cards was stolen. On the evening of December 13th, 2024, thieves broke into Ace’s headquarters in Banbury, England, UK in what the owner believes was a “targeted attack.” Run by YouTube Randolph Pokémon, he told BBC in a brief interview that the items taken were not only “valuable, but they’re also really sentimental.”

In an effort to set the record straight for his customers, Randolph posted a short video on YouTube explaining the situation. A police investigation is currently being conducted and his insurance company will be reimbursing any customers affected at a fair market value. Concrete details cannot be shared at the moment due to the investigation, but Randolph urges anyone in the area who happens to see large amounts of Pokémon cards being dumped on auction sites or at ludicrously cheap prices to report the businesses to either the police or Ace Grading.

 

 

Randolph elaborated to BBC that this attack was “completely out of the blue” and came at a time when “business has never been better.” Seeing as how Randolph is an independent business owner, this theft has had a devastating impact on his business and life and is likely to result in lost profits for the next few months. As described in his YouTube video, his goal is to not lay anyone off, especially during this period of uncertainty in the job market.

Thames Valley Police, a South England-based police department, has estimated the value of the stolen items to be around £250,000. Any customers affected will receive an email from Ace in the coming days to inform them of their stolen cards. While insurance will offer a set payment, customers can deny the claim if they believe their cards are worth more, though this will necessitate going through the court system to get the appropriate reimbursement.

 

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